Terms of Use

1. Purpose of the Website

The Website is provided to give current and prospective guests, visitors and members of the public information about the facilities, services, accommodation offerings and resort experiences available at the hotel and casino property located in Western Australia. The Website also provides a channel through which visitors may submit accommodation enquiries and reservation requests.

The Website does not constitute a real-money online gaming or wagering platform. All casino gaming activities are conducted exclusively on the physical premises of the property and are subject to separate conditions and applicable Western Australian and Commonwealth legislation.

2. Acceptance of Terms

Your continued use of the Website following any update or amendment to these Terms constitutes your acceptance of the revised Terms. We recommend that you review this page periodically. The effective date shown at the top of this page indicates when the Terms were last updated.

If you are using the Website on behalf of a company, organisation or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" include that entity.

3. Permitted Use

3.1 Authorised Activities

You may use the Website solely for the following lawful purposes:

• Browsing information about the resort, its accommodation, dining, entertainment and casino facilities.
• Submitting genuine accommodation enquiries and reservation requests.
• Accessing published promotional materials and special offers.
• Contacting us through any communication channels provided on the Website.

3.2 Prohibited Conduct

When using the Website you must not, and you must not attempt to or assist any third party to:

• Use the Website for any purpose that is unlawful, fraudulent or harmful.
• Copy, reproduce, distribute, publish or exploit any content from the Website for commercial purposes without our prior written consent.
• Introduce viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful.
• Conduct, facilitate or attempt any unauthorised access to the Website, its server, or any server, computer or database connected to the Website.
• Carry out any denial-of-service attack or distributed denial-of-service attack.
• Transmit unsolicited advertising or promotional materials, including spam.
• Scrape, harvest or otherwise collect data from the Website by automated means without our express written consent.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Engage in any conduct that restricts or inhibits any other person's use or enjoyment of the Website.

Any breach of this clause 3.2 may result in immediate suspension of your access to the Website and may be reported to the relevant law enforcement authorities.

4. Intellectual Property

4.1 Ownership

All content published on or made available through the Website, including but not limited to text, graphics, photographs, illustrations, logos, audio clips, video clips, data compilations and software, is the property of or its content licensors and is protected by Australian and international copyright, trade mark and other intellectual property laws.

4.2 Limited Licence to Users

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the content of the Website solely for your personal, non-commercial use. This licence does not include the right to:

• Modify, adapt or create derivative works from Website content.
• Use the content for any commercial purpose or for any public display.
• Remove or alter any proprietary notices, labels or watermarks.
• Reproduce or distribute Website content on any other website, platform or medium.

4.3 Trade Marks

The name "" and all associated logos and trade marks displayed on the Website are registered or unregistered trade marks of . Nothing in these Terms grants any right or licence to use those trade marks without our express prior written permission.

4.4 User Submissions

If you submit any content, feedback, suggestions, photographs or other material to us through the Website, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, modify, publish and distribute that material in any media for any lawful purpose. You represent that you have all rights necessary to grant this licence and that the material does not infringe any third party's rights.

5. Reservation Requests and Booking Terms

5.1 Nature of Enquiries

Reservation enquiries submitted through the Website represent a request to book accommodation or services. A binding reservation contract is formed only when we issue a written booking confirmation to you by email or other documented means. Until that confirmation is received, no contractual obligation arises on either party.

5.2 Accuracy of Information

You must provide accurate, complete and current information when submitting a reservation request, including your full name, valid contact details and preferred dates of stay. We reserve the right to decline any reservation request if information supplied appears to be incorrect, incomplete or fraudulent.

5.3 Rates and Pricing

Rates displayed on the Website are quoted in Australian Dollars (AUD) and are inclusive of applicable Goods and Services Tax (GST) unless expressly stated otherwise.

We make every reasonable effort to ensure that rates shown on the Website are accurate. If an error is identified before a booking confirmation is issued, we will notify you and give you the opportunity to confirm the reservation at the correct rate or to cancel without charge.

5.4 Cancellation and Modification

Cancellation and modification rights are governed by the rate type selected at the time of reservation and the specific conditions set out in your booking confirmation. You are responsible for reviewing those conditions before completing your reservation request. We strongly recommend that guests consider appropriate travel insurance to cover unforeseen changes to travel plans.

5.5 Deposit and Payment

Payment requirements, including any deposit amount and accepted payment methods, will be specified in your booking confirmation. Failure to provide required payment by the stipulated date may result in the reservation being cancelled without further notice.

5.6 Check-In and Check-Out

Standard check-in and check-out times are communicated at the time of booking. Requests for early check-in or late check-out are subject to availability and may incur an additional charge. The property reserves the right to require valid photographic identification from the lead guest at check-in.

6. Age Restrictions

Use of the Website to make reservation enquiries is permitted only for individuals aged 18 years or older. By submitting any reservation request or other communication through the Website, you confirm that you are at least 18 years of age.

Access to and participation in all casino gaming activities at the premises is strictly restricted to persons who are 18 years of age or older. This requirement is a condition of entry to gaming areas and is strictly enforced in accordance with applicable Western Australian legislation. Valid photographic identification establishing age may be requested at any time.

We do not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has submitted personal information through the Website, please contact us immediately at @hotmail.com so that we may take appropriate action.

7. Responsible Gaming

7.1 Our Commitment

is committed to promoting responsible gaming and providing a safe, enjoyable environment for all guests who choose to participate in casino activities. We recognise that for a small number of people, gambling may become problematic, and we take that responsibility seriously.

7.2 Recognised Warning Signs

Some indicators that gambling may be causing harm include, but are not limited to:

• Spending more money or time gambling than originally intended.
• Difficulty stopping gambling even when wishing to do so.
• Neglecting work, study, family or social obligations due to gambling.
• Borrowing money or selling assets to fund gambling.
• Feeling restless, irritable or anxious when not gambling.
• Concealing gambling activities from family or friends.

7.3 Support Resources

If you or someone you know is experiencing gambling-related difficulties, we encourage you to seek assistance through the following publicly available resources:

• Gambling Help Online: gamblinghelponline.org.au provides free, confidential support available 24 hours a day, 7 days a week.
• Gambling Help WA: gamblinghelpwa.org.au offers specialist counselling and support services for people in Western Australia and their families.
• Lifeline Australia: 13 11 14 provides crisis support and referral services around the clock.

7.4 Regulatory Framework

Gaming activities in Western Australia are overseen by the Racing and Gaming Division of the Department of Local Government, Sport and Cultural Industries (DLGSC). The DLGSC publishes guidance on responsible gambling practices, consumer rights and complaint resolution pathways. Guests who have concerns about gaming conduct at the premises may contact the DLGSC through its official website for information about available complaint routes and self-exclusion tools.

7.5 Self-Exclusion

Guests who wish to take a break from gambling may request information about self-exclusion arrangements from our on-site team. Self-exclusion programs are one of a number of tools available to help individuals manage their gambling activity.

8. External Links and Third-Party Websites

The Website may contain hyperlinks to third-party websites that are not operated or controlled by . These links are provided for your convenience and informational purposes only. The inclusion of any link does not imply endorsement, approval or recommendation by us of the linked website, its content or its operator.

We have no control over the content, privacy practices or accuracy of information on third-party websites and accept no responsibility or liability for them. When you follow a link to another website you do so entirely at your own risk. We encourage you to review the terms of use and privacy policy of any website you visit.

You must not create a link to the Website from another website without our prior written consent. Where such consent is granted, you may not frame the Website or create any link that suggests endorsement by or association with where none exists.

9. Website Availability and Accuracy

9.1 Availability

We aim to keep the Website available at all times, but we do not guarantee uninterrupted, error-free or secure access. The Website may be temporarily unavailable due to scheduled maintenance, technical faults, events outside our control or other circumstances. We will endeavour to restore access as promptly as practicable and will not be liable for any loss or inconvenience caused by unavailability.

9.2 Accuracy of Content

We take reasonable care to ensure that information published on the Website is accurate and current at the time of publication. However, details including facility descriptions, services, opening hours and promotional offers are subject to change without notice. You should confirm any time-sensitive or critical information with us directly before making decisions or travel arrangements.

9.3 Updates and Amendments

We reserve the right to update, modify, suspend or permanently withdraw all or any part of the Website at any time without prior notice. We will not be liable to you or any third party for any such update, modification, suspension or withdrawal.

10. Limitation of Liability

10.1 General Disclaimer

To the maximum extent permitted by applicable Australian law, the Website and all content and services provided through it are offered on an "as is" and "as available" basis without any warranty of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title or non-infringement.

10.2 Exclusion of Consequential Loss

To the fullest extent permitted by law, , its officers, employees, agents and contractors will not be liable to you for:

• Any indirect, incidental, special or consequential loss or damage.
• Loss of revenue, profit, business, data, goodwill or anticipated savings.
• Loss or damage arising from your reliance on information published on the Website.
• Loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment or data as a result of your use of the Website or any website linked from it.
• Any interruption, suspension or termination of Website access.

10.3 Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable legislation that cannot lawfully be excluded or limited. Where our liability cannot be excluded, it is limited to the fullest extent permitted by law and, where possible, to resupply of the relevant information or service.

10.4 Your Responsibility

You are responsible for ensuring that your use of the Website complies with all applicable laws and regulations and that you have appropriate security measures in place on your own devices. We are not responsible for any damage to your hardware, software or data resulting from your use of the Website.

11. Indemnity

You agree to indemnify, defend and hold harmless and its officers, directors, employees, agents and licensors from and against any claims, liabilities, damages, judgments, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms.
• Your violation of any applicable law or the rights of any third party.
• Any content you submit, post or transmit through the Website.
• Your use of the Website in any manner not expressly permitted by these Terms.

12. Privacy and Personal Information

The collection, use, storage and disclosure of your personal information through the Website is governed by our Privacy Policy, which is incorporated into these Terms by reference. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Please review our Privacy Policy to understand how we manage your information.

For privacy-related enquiries or to exercise any rights you may have regarding your personal information, please contact us at @hotmail.com.

13. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter, formation or validity (including non-contractual disputes) are governed by and construed in accordance with the laws of the State of Western Australia and the Commonwealth of Australia, without regard to conflict of law principles.

You irrevocably submit to the non-exclusive jurisdiction of the courts of Western Australia and any courts competent to hear appeals from those courts in respect of any proceedings arising out of or in connection with these Terms.

14. Disputes

14.1 Informal Resolution

If you have a complaint or dispute arising from your use of the Website or the services of , we encourage you to contact us in the first instance so that we can attempt to resolve the matter informally and promptly. Please send details of your complaint to:

We will acknowledge receipt of your complaint within a reasonable timeframe and endeavour to respond substantively as promptly as practicable.

14.2 Formal Dispute Resolution

If we are unable to resolve your complaint informally within a reasonable period, either party may refer the dispute to mediation or another appropriate alternative dispute resolution process agreed between the parties. If the dispute cannot be resolved through such a process, either party may pursue the matter through the courts in accordance with clause 13 of these Terms.

14.3 Consumer Rights

Nothing in this clause 14 limits any rights you may have under the Australian Consumer Law or any other applicable consumer protection legislation, including the right to raise a complaint with the Australian Competition and Consumer Commission (ACCC) or the relevant state consumer protection authority.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any specific terms included in a booking confirmation issued to you, constitute the entire agreement between you and with respect to your use of the Website and supersede all prior agreements, representations and understandings relating to the same subject matter.

15.2 Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision will be deemed severed from these Terms to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms on any occasion does not constitute a waiver of our right to enforce that provision or any other provision at any future time. No waiver of any term will be effective unless it is recorded in writing and signed by an authorised representative of .

15.4 Assignment

You may not assign, transfer or sub-licence any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time, including in connection with a merger, acquisition or sale of assets, provided that the assignee assumes all obligations under these Terms.

15.5 Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to acts of nature, governmental actions, industrial disputes, failures of third-party services or infrastructure, or pandemic-related restrictions.

15.6 Language

These Terms are written in English. In the event of any translation being provided for convenience, the English language version will prevail in the event of any inconsistency.