1. Adult-Only Access

Access to all gambling areas within is strictly limited to persons who are aged 18 years or older. This is a legal requirement under applicable Australian law, and one that our team enforces without exception. Any guest who appears to be under the minimum age may be asked to present satisfactory government-issued photo identification before entering or remaining in any part of the casino floor.

Accepted forms of identification include, but are not limited to:

• Australian driver licence or learner permit
• Australian passport
• Foreign passport (current and valid)
• Proof-of-age card issued by an Australian state or territory authority
• Australian photo identification card issued by a recognised authority

Guests who are unable to provide satisfactory identification will be refused entry. Our staff are trained to apply this requirement courteously but firmly. If you are a parent or guardian, we ask you to take active steps to ensure that no minor in your care accesses the casino facilities at any time during your stay.

2. Keeping Play Optional

Gambling at is entirely optional. No guest is required to participate in any gambling activity as a condition of staying at the property or accessing any of our other amenities. Our casino is one element of a broader hospitality experience, and every guest has the freedom to enjoy the property without ever setting foot on the casino floor.

We encourage every guest who does choose to gamble to approach the activity as a form of paid entertainment rather than as a source of income. Outcomes in casino games are determined by chance, and no strategy, system or method can guarantee a profit over time. The best approach is to decide in advance what you are comfortable spending, treat that amount as the cost of entertainment, and stop when you reach it.

Key principles for keeping gambling optional and enjoyable:

• Set a fixed budget before you begin and keep to it.
• Play only with money you can genuinely afford to lose.
• Never chase losses by increasing bets or continuing play beyond your limit.
• Treat winnings as a bonus, not as an expectation.
• Decide on a time limit before you start and honour it.
• Balance gambling with the many other activities available at the property.

3. Time and Spending Limits

Managing both the time you spend gambling and the amount you spend are two of the most practical steps any guest can take to ensure their gambling remains within comfortable boundaries. encourages all guests to use these tools proactively rather than reactively.

3.1 Setting a Spending Limit

Before entering the casino, decide on the maximum amount you are prepared to spend during that session. Write it down if it helps, or tell a trusted companion. Once that amount is reached, leave the gaming area. Do not access additional funds from an ATM or other source in order to continue play. If you find it difficult to stop when your pre-set limit is reached, please speak with a member of our team about the self-exclusion options described in Section 6 of this page.

3.2 Setting a Time Limit

Time passes quickly in a casino environment. Before you begin playing, set a clear time limit for your session. Use a watch, a phone alarm or ask a companion to remind you when your chosen time is up. Stepping away at a pre-agreed time helps prevent the gradual escalation of play that can occur when gambling continues without a structured endpoint.

4. Recognising Warning Signs

For the great majority of guests, gambling is a straightforward and enjoyable leisure activity. However, for some people, gambling can begin to affect other areas of life in ways that cause concern. Being aware of early warning signs allows a person to take action before difficulties become more serious.

Some patterns that may indicate gambling is moving beyond comfortable limits include:

• Spending more money on gambling than originally intended, on a regular basis.
• Spending more time gambling than planned, or returning to gamble more quickly than anticipated.
• Continuing to gamble in order to recover previous losses.
• Gambling with money set aside for essential expenses such as rent, bills or daily living costs.
• Feeling restless, irritable or preoccupied when not gambling.
• Finding it difficult to walk away or stop once a session has begun.
• Keeping the extent of gambling activity hidden from friends or family members.
• Neglecting work, study, family commitments or social activities in favour of gambling.
• Borrowing money in order to gamble, or selling personal belongings to fund play.
• Feeling guilt, regret or distress after a gambling session.

Recognising one or more of these patterns is not a cause for alarm, but it is a signal to pause and reflect. Speaking with someone you trust, taking a break from gambling, or speaking with our team about self-exclusion options are all positive steps that can make a real difference.

5. Taking Breaks

Regular breaks are one of the simplest and most effective ways to maintain perspective during a gambling session. Leaving the gaming floor, even briefly, allows you to assess how your session is progressing, review your remaining budget and decide calmly whether to continue or stop for the day.

We recommend all guests:

• Step away from the gaming floor for at least 10 to 15 minutes every hour of play.
• Use breaks to check the current time and consider whether your planned time limit is approaching.
• Review your spending during each break and compare it honestly against your pre-set budget.
• Use a break as a genuine decision point. Ask yourself whether continuing to play is still an enjoyable choice, or whether you have already had a satisfying session.
• Where possible, take a break in a different part of the property to create a clear mental separation from the gaming environment.

If at any point during a break you feel that stopping permanently for the day would be the right decision, our team fully supports that choice. There is never any obligation to return to the casino floor.

6. Self-Exclusion at

operates a property-level self-exclusion programme. This programme allows any individual to formally request that they be refused entry to and removed from all gambling areas within the property for a defined period. Self-exclusion is a voluntary, confidential arrangement initiated by the individual themselves.

6.1 Who Can Apply

Any person aged 18 or older may apply for self-exclusion, including current guests, members of the public who visit the casino without staying at the hotel, and any individual concerned about their own gambling behaviour. Third parties such as family members may not apply on behalf of another person, but they are encouraged to speak with our team about how we can assist.

6.2 How to Apply

To apply for self-exclusion, please visit the Guest Services desk in person and ask to speak with a responsible gambling liaison. You may also contact us in writing by emailing @hotmail.com. All requests will be handled with the highest degree of sensitivity and confidentiality. Our team will guide you through the process, explain what it involves and answer any questions you may have.

6.3 What Self-Exclusion Involves

Once an application is accepted, the following steps apply:

• Your details will be recorded in a confidential register maintained for responsible gambling purposes.
• You will be refused entry to all gambling areas of the property for the duration of your exclusion period.
• Staff will be trained to recognise and act on your exclusion if you attempt to access the casino floor.
• You will not receive marketing or promotional communications related to gambling activities during the exclusion period.

6.4 Exclusion Periods

Exclusion periods are available for a minimum of six months. Longer periods, including indefinite exclusion, are available on request. At the conclusion of a fixed exclusion period, reinstatement does not occur automatically. A deliberate and documented request to lift the exclusion is required.

6.5 Responsibilities During Self-Exclusion

Self-excluded individuals are asked to support the effectiveness of the programme by not attempting to access gambling areas during their exclusion period. While our team makes every reasonable effort to enforce exclusions, the success of the programme depends on a shared commitment between the property and the individual.

7. Support from Trusted Contacts

Talking openly about gambling with people you trust is one of the most effective forms of support available. A trusted contact might be a close friend, a family member or another person in your life whose judgement you respect. They can provide perspective that is difficult to maintain when you are in the middle of a gambling session.

Ways in which a trusted contact can help include:

• Accompanying you to the casino and agreeing to remind you of your pre-set time and spending limits.
• Acting as a financial accountability partner by knowing your budget before a session begins.
• Providing an honest and supportive conversation if they observe patterns they find concerning.
• Helping you to access information about responsible gambling resources or to make contact with support services on your behalf.
• Supporting a self-exclusion decision and encouraging you to maintain it.

If you are a trusted contact who is concerned about someone else's gambling, please do not hesitate to speak with a member of our team privately. We are here to listen and to explain what options are available, both at the property level and through broader community resources.

8. Local Responsible Gambling Resources

Australian residents and visitors have access to a range of community-based and government-supported services designed to assist individuals and families affected by gambling-related concerns. These services are independent of and are provided by Australian authorities and community organisations at no cost to the individual.

We encourage any guest, family member or companion who has concerns about gambling to seek information and support through local channels. In Australia, responsible gambling support is available through:

• State and territory government agencies responsible for gaming regulation, which publish consumer guidance, self-assessment tools and information about formal exclusion registers operating at a broader level.
• Community support organisations funded by state and federal governments, which provide confidential counselling, financial guidance and peer support services accessible by telephone, online and in person.
• Local government and community health services, which can refer individuals and families to appropriate support.

To find services in Western Australia, we encourage you to contact your local government authority or to ask a member of our Guest Services team for information about how to access responsible gambling support in the region. Our team maintains current information about community-based resources and will share this with any guest on request.

9. Our Staff and Responsible Gambling Commitment

All casino staff at receive training in responsible gambling principles as a condition of their role. This training equips them to:

• Enforce the minimum age requirement at all times.
• Recognise behavioural indicators that may suggest a guest is experiencing difficulty with their gambling.
• Approach guests with sensitivity and direct them toward responsible gambling information or support without causing embarrassment.
• Facilitate access to our self-exclusion programme and answer questions about property-level responsible gambling measures.
• Maintain the confidentiality of any guest who seeks assistance or enters into a self-exclusion arrangement.

Our staff will never encourage a guest to continue gambling beyond their expressed limits, and they will never offer incentives designed to extend a gambling session in a manner inconsistent with responsible gambling principles. If you feel that any member of our team has acted contrary to these principles, please bring this to the attention of our management team directly or in writing to @hotmail.com.

10. Governing Framework

The gambling activities conducted at are subject to the laws and regulations of the State of Western Australia and the Commonwealth of Australia. Regulatory authorities in Western Australia are responsible for overseeing gambling conduct standards, consumer protection requirements and compliance obligations applicable to casino operators. These authorities publish guidance and maintain processes through which members of the public may raise concerns about gambling conduct.

Nothing in this Responsible Gambling page is intended to limit or waive any rights that guests or members of the public may have under applicable Australian law.

11. Contact and Feedback

is committed to continuous improvement in its responsible gambling practices. If you have questions about any aspect of this page, wish to provide feedback, or would like to speak with a member of our team about responsible gambling matters, please contact us using the details below.

We aim to respond to all written enquiries within five business days. For urgent responsible gambling matters, including self-exclusion requests, we encourage you to speak with our team in person at the Guest Services Desk, where assistance is available during all hours of casino operation.